Virgin Media Community

[Suehelp]

Can anyone advise.  My mail service has been poor over the last 14 days or so.  “Cannot send user name or password is incorrect” When it obviously is perfectly alright as it works 90% of the time. Another message “no sim” which is again not true. 

[John_GS]

Hi Suehelp

Thanks for posting and welcome to the community. 

My apologies for the service issues. The email issue, are you using webmail or a third party client?

The SIM - can you try this in another handset for me to see if you get the same issue? 

Kind regards,