Virgin Media Community

[GrifsGrif]

I'm pay as you go, my wife has a monthly account.Today I could not receive a text message from Bank to access an account. On making a call, both wife and self got message "Mobile network not available for voice calls". Same thing happened last week and sometimes in a supermarket or similar environment.

Be grateful if someone could explain & if there's a cure or a quick get out in an emergency. Thought I'd clicked on some aspect of 'phone control like aeroplane mode.or similar. But when my wife's mobile behaved the same realised, I hope, not my fault.

Thanks in anticipation

GrifsGrif

[paulchambers061]

Check to see if there's a problem or maintenance in your area

https://coverage.ee.co.uk/coverage/ee

Put in your postcode and check the I have a problem button

Emergency 999 calls will still work as utilises all networks in the area.