Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
68 Views
Message 1 of 2
Flag for a moderator

MM Sim not allowed

Hi, my new handset don't let me to use my old virgin media sim card( MM Sim not allowed error) , I have tried other networks sim cards, they are working  fine. What's  the  solution? Please  help!!!!

0 Kudos
Reply
Highlighted
  • 5.33K
  • 349
  • 337
Forum Team
Forum Team
30 Views
Message 2 of 2
Flag for a moderator

Re: MM Sim not allowed

Hi Olinlogin, 

Thanks for your post and welcome to our community. 

Really sorry you're having trouble with your SIM card, this ins't good. 

Have you tried the SIM in another phone?

Has it been used within the last 90 days for a chargeable service?

We can certainly have a look and send a new SIM if needed, I'll pop you a personal message and we can sort it from there. 

Emma_C - Forum Team
0 Kudos
Reply