a month ago
Hi, my new handset don't let me to use my old virgin media sim card( MM Sim not allowed error) , I have tried other networks sim cards, they are working fine. What's the solution? Please help!!!!
4 weeks ago
Thanks for your post and welcome to our community.
Really sorry you're having trouble with your SIM card, this ins't good.
Have you tried the SIM in another phone?
Has it been used within the last 90 days for a chargeable service?
We can certainly have a look and send a new SIM if needed, I'll pop you a personal message and we can sort it from there.