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MISSED CALL ALERTS

I've recently moved from EE to Virgin Mobile since doing so I no longer receive missed call alerts when my phone is unavailable or switched off, I rfeally need this switched on as at the moment my mother is in hospital so need to know when they are trying to phone me. 

If anyone can help i'd be so grateful

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Re: MISSED CALL ALERTS

Somebody may correct me but I do remember missed call alerts being turned off about 2 years ago as people were complaining. I've not heard of it being switched on or made optional.

Virgin may be using EE for signal (with exceptions) but they are a different network and some EE features are not available.

 

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Re: MISSED CALL ALERTS

@enlli is correct that back in September 2018 the SMS missed call feature was withdrawn. For me, it was the right decision as I was getting way too many texts everyday about missed calls.

https://community.virginmedia.com/t5/News/Missed-Call-Alerts/ba-p/3830989

 

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