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lambertvictoria
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Lost phone and need repacement sim

please can you block my number as the phone is lost, and also issue me a new sim card with a NEW NUMBER please?

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John_GS
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Re: Lost phone and need repacement sim

Hi lambertvictoria

 

Thanks for posting and welcome to the community. 

 

I'm really sorry to hear that you've lost the phone. 

 

Checking the system today, I can see you've spoke to our team since posting and we've ordered you a SIM. 

 

Please let us know if there's anything further we can assist with

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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