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Nicolek93
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Lost phone. Can’t access virgin account

I lost my phone with my SIM card in and want to order a new SIM card but can’t access my account to do so! How do I order a new SIM card please ??

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Gareth_L
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Re: Lost phone. Can’t access virgin account

Hello Nicolek93

Sorry to hear this 

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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