Hi GedFa,
Thanks for chatting with me in our PM, I am glad we managed to get a replacement SIM sent out to you 🙂
If you need help in future and you can't call us - but you also can't wait for the forum mods to catch up to your post - you can always use our text services below -
Mobile team - 07305396288
Cable team - 0753 305 1809
Please let us know if you need any further help once your SIM arrives 🙂
Thanks,
Megan_L