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GedFa
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Lost my sim card, can't ring up to order a new one. How can I get a new one? Thanks

^

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GedFa
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Re: Lost my sim card, can't ring up to order a new one. How can I get a new one? Thanks

any mods can help?!

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Megan_L
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Re: Lost my sim card, can't ring up to order a new one. How can I get a new one? Thanks

Hiya GedFa 🙂

Thanks for using the forums to get a replacement SIM card sent out, I am sorry if this has been causing some frustration seen as you can't call in! I would be more than happy to look into this for you.

I will need to PM you now so we can confirm a few things and I can find your mobile account.

Speak soon!

Thanks,

Megan_L

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Megan_L
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Re: Lost my sim card, can't ring up to order a new one. How can I get a new one? Thanks

Hi GedFa,

Thanks for chatting with me in our PM, I am glad we managed to get a replacement SIM sent out to you 🙂

If you need help in future and you can't call us - but you also can't wait for the forum mods to catch up to your post - you can always use our text services below -

Mobile team - 07305396288

Cable team - 0753 305 1809 

Please let us know if you need any further help once your SIM arrives 🙂

Thanks,

Megan_L

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GedFa
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Re: Lost my sim card, can't ring up to order a new one. How can I get a new one? Thanks

hi, the sim that got sent out isnt working. tried all the steps, but nothing. waited 36 hours now for it to work - nothing
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Paul_DN
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Re: Lost my sim card, can't ring up to order a new one. How can I get a new one? Thanks

Hi Gedfa,

 

Thanks for coming back to me, I am glad to hear your Sim is now working once I activated it, if you have any further issues please let us know.

 

Regards

 

Paul.

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