Virgin Media Community

[Bdzi382]

Hello, in order to view my credit agreement I need credit agreement number, security key and last 4 digits of bank account number. The problem is I don't have the security key number, I checked my email and I must've deleted it. Is there another way to get it back?

[Kath_F]

Hi Bdzi382, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear that you don't have the security key now. We can certainly look in to things for you. I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks,