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Roblatimer
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Lost Voicemail

Currently in France and my voicemail now asks for a PIN which I have never been asked for in the past.

I have never set up a voicemail PIN and now my voicemail is blocked.

There is an impossible waiting time to speak to someone at Virgin Mobile

Help please

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Gareth_L
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Re: Lost Voicemail

Roblatimer

Thanks for your post 

Sorry to hear that you are having a few issues with your voicemail pin

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

 

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Roblatimer
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Re: Lost Voicemail

Problem solved and voicemail is working again.

Thanks to Gareth_L who followed the problem all the way to a successful solution

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Gareth_L
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Re: Lost Voicemail

Great news Roblatimer

Sorry though for any inconvenience this may have caused you both 

Gareth_L

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Roblatimer
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Re: Lost Voicemail

My wife still needs to reslove this issue.

I have already sent security details to you in a previous message

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Gareth_L
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Re: Lost Voicemail

Thanks Roblatimer

Can you please Pm your Wife's number please 

Gareth_L

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Roblatimer
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Re: Lost Voicemail

My wife's voicemail is now set up.

Big thanks to Gareth L

Roblatimer

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Gareth_L
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Re: Lost Voicemail

Great news Roblatimer

If by any chance you need help in the future 

Give us a big shout again

Enjoy the time away 

Gareth_L

calahonda
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Re: Lost Voicemail

Hi Gareth,

I'm in Spain right now and I've got the message that I need to enter my voicemail PIN also, and I've never seen that before and don't know what it is.

Could you PM me pls, so I can give you the details?

Thanks,

Chris

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calahonda
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Re: Lost Voicemail

Just wanted to update that I've got this sorted now with the support team via SMS and it was very good service. Thanks.
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