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Lost Sim

MichaelG0123
Joining in

on ‎25-12-2022 15:10

Hi, 

I have lost my sim card and would like to order a replacement sim card. I can’t phone because I am currently abroad and can’t get in contact with anyone via phone call.

Kind regards 

Mike 

 

 

 

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4 REPLIES 4

MichaelG0123
Joining in

on ‎25-12-2022 15:20

Hi, 

I have lost my sim card and would like to order a replacement sim card. I can’t phone because I am currently abroad and can’t get in contact with anyone via phone call. I am also not registered online and cannot register as it texts a security code to my current number. Any ideas please?

Kind regards,

Mike 

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enlli
Very Insightful Person
Very Insightful Person

on ‎25-12-2022 16:19

One of the team here will be able to help after the Christmas break 

Be aware that any new SIM will need to be sent to a UK address and also activated in the UK before use

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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MichaelG0123
Joining in
In response to enlli

on ‎25-12-2022 16:25

Thank you. Happy Christmas.

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Ryan_N
Forum Team (Retired)
Forum Team (Retired)

on ‎27-12-2022 08:55

Hi MichaelG0123, 

 

Thank you for your post and welcome to the forums. 

 

This is something we can help with here, so don't worry. As @enlli has advised - the SIM would need to be sent and activated in the UK. I will send you over a private message so that I can help out here. 

 

Cheers, 

Ryan. 

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