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Lost Sim

MichaelG0123
Joining in

Hi, 

I have lost my sim card and would like to order a replacement sim card. I can’t phone because I am currently abroad and can’t get in contact with anyone via phone call.

Kind regards 

Mike 

 

 

 

4 REPLIES 4

MichaelG0123
Joining in

Hi, 

I have lost my sim card and would like to order a replacement sim card. I can’t phone because I am currently abroad and can’t get in contact with anyone via phone call. I am also not registered online and cannot register as it texts a security code to my current number. Any ideas please?

Kind regards,

Mike 

enlli
Very Insightful Person
Very Insightful Person

One of the team here will be able to help after the Christmas break 

Be aware that any new SIM will need to be sent to a UK address and also activated in the UK before use

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thank you. Happy Christmas.

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi MichaelG0123, 

 

Thank you for your post and welcome to the forums. 

 

This is something we can help with here, so don't worry. As @enlli has advised - the SIM would need to be sent and activated in the UK. I will send you over a private message so that I can help out here. 

 

Cheers, 

Ryan.