Virgin Media Community

[StephenG1]

Hi, 

I have lost my sim card and would like to order a replacement sim card. I can’t phone because I am currently abroad and can’t get in contact with anyone via phone call.

Kind regards,

stephen 

[David_Bn]

Thanks for your post on our Community Forums @StephenG1, and a very warm welcome to you!

Sorry to hear you've lost the sim card.

Check out the purple envelope in the top right hand corner and we'll have a new one ordered for you.

Kindest regards,

David_Bn

[David_Bn · Accepted solution]

Thanks for your time @StephenG1.

Do please keep us updated with the arrival of the sim card.

Kindest regards,

David_Bn

[David_Bn]

Thanks for coming back to me via private message @StephenG1, and I'm pleased to hear that this has now been resolved for you!

Do please feel free to come back to us if you require any further assistance.

Kindest regards,

David_Bn