cancel
Showing results for 
Search instead for 
Did you mean: 

Lost SIM card while abroad

Izzykiff
Joining in

I've lost my SIM card while abroad and can't phone the helpline. Please can I order a replacement with the same number to my home address in the UK so it's there when I return?

3 REPLIES 3

Matthew_ML
Forum Team
Forum Team

Hey Izzykiff, thank you for reaching out and a warm welcome to the community, I am so sorry to hear about this,

I am going to send you a PM now so we can look into this and get this ordered for you.

Please look out for the purple envelope. Thanks 

Matt - Forum Team


New around here?

Hi, I'm in the same situation - could someone get in touch with me to arrange a replacement SIM too? Thanks in advance.

Hey toby_,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of this happening to your sim card, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L