Lost SIM Card

[JamieHoughton]

Hi there,

I’ve lost my Virgin mobile SIM card from my iPhone and I would like to order a replacement if possible. I know my phone number and details but I am struggling to contact anybody from the Virgin mobile team. Please could somebody reach out to me via private message!

Best wishes,

Jamie

[Steven_L]

Hey @JamieHoughton,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry to hear that you have lost your sim card, I would be happy to take a further look into this for you but would need to confirm a few details over via private message, please look out for my message and we can get started.

Regards,
Steven_L
 

[Steven_L]

Thanks for confirming your details via private message @JamieHoughton.
I have arranged for a new sim card to be sent out to you and it will be with you in the next few working days.

Regards,

Steven_L