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Lost Phone

jstraker
Just joined

on ‎30-03-2024 16:54

Hi there,

I've recently lost my phone and would like to cancel the SIM card incase anyone tries to use it.

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2 REPLIES 2

Ilyas_Y
Forum Team
Forum Team

on ‎30-03-2024 17:54

Hey @jstraker Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm so sorry to hear you've lost your phone. 📱 In this day and age, everything is stored on there, so it may be advised to reach out to the police
In relation to your SIM card, the SIM's we have are now with O2.

For this case it may be best to reach out to them as they can assist more quickly and place a block.
Reach out to them on 0344 809 0202.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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enlli
Very Insightful Person
Very Insightful Person

on ‎31-03-2024 15:43

https://www.o2.co.uk/help/device-and-sim-support/lost-or-stolen-device

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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