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Vorsprung
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Lost Freestyle Details

I have lost the emails sent to me at the start of my Freestyle device contract so I am unable to log in to check the account. There is no reminder/re-set function on the log in page which is really frustrating.

How do I check my Freestyle details?

 

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Chris_W1
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Re: Lost Freestyle Details

Hi Vorsprung, thanks for the message and sorry to hear about the logging in issue which you are faced with. I would ask that you contact the freestyle team on 0345 234 0753 and they will be able to reset this for you and sent details via email. - ^Chris

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Vorsprung
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Re: Lost Freestyle Details

Thanks for the swift reply. Got a quick answer when I rang the number and all sorted. Has restored my confidence in Virgin

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Chris_W1
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Re: Lost Freestyle Details

Hi Vorsprung, thanks for the reply. I am glad to here that you have managed to get this resolved. Please let us know if you need any further assistance and have a good day. ^Chris. 

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