Lost Freestyle Details

[Vorsprung]

I have lost the emails sent to me at the start of my Freestyle device contract so I am unable to log in to check the account. There is no reminder/re-set function on the log in page which is really frustrating.

How do I check my Freestyle details?

[Chris_W1]

Hi Vorsprung, thanks for the message and sorry to hear about the logging in issue which you are faced with. I would ask that you contact the freestyle team on 0345 234 0753 and they will be able to reset this for you and sent details via email. - ^Chris

[Vorsprung]

Thanks for the swift reply. Got a quick answer when I rang the number and all sorted. Has restored my confidence in Virgin

[Chris_W1]

Hi Vorsprung, thanks for the reply. I am glad to here that you have managed to get this resolved. Please let us know if you need any further assistance and have a good day. ^Chris.