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Locked sim

My sim says it is locked and I have to enter my PUK code? Where will I find this?

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Re: Locked sim

Hi rachaelwallace9, 

 

Thank you for your post and welcome to the forums 🙂 

 

What the PUK is going on here? (Sorry for the bad joke).

 

I'm sorry you have experienced this issue, was there a pin on the phone which led to this happening? Not to worry, there is a few ways to get the PUK code;

1: On the packaging the SIM come with - If you still have that. 

2: You can find the PUK code on your online account. 

 

If that fails, then I can sure look into it for you and provide that over a private message 🙂 

 

Cheers. 

Ryan_N - Forum Team
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