Virgin Media Community

[gtsg043]

Hiya,

received a voicemail while abroad, tried default pin 7890, and my usual pins, but none work. How can I get my pin reset please?

Cheers Deiniol 

[Steven_L]

Hey @gtsg043,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear of the issues that you're having with your voicemail, whilst abroad.

I would be happy to look into this for you but would need to confirm a few details via a private message, that I will drop over in a moment.
Please look out for the private message and we can get started.
Regards,
Steven_L

[gtsg043]

Sorted via your SMS support service, thanks

[Steven_L]

Glad to hear that the SMS team could get this sorted for you @gtsg043.

Thanks

Steven_L