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filippo1948
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Locked out of voicemail abroad - need PIN?

I have been trying to access my mobile voicemail whilst abroad but am now being prompted for a PIN. I don't remember setting a PIN and it now shows me as locked out - please could I have some help to reset?

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Steven_L
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Re: Locked out of voicemail abroad - need PIN?

Hey filippo1948,

 

Have you managed to get this issue resolved with your pin number?

 

If not, I would be happy to take a look at this for you, if you're still having issues.

 

Regards

Steven_L 

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filippo1948
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Re: Locked out of voicemail abroad - need PIN?

Hi Steven

No this isn't resolved I'm afraid so if you are able to help that would be great. Thanks.

Kind regards

Filippo

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Emma_C
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Re: Locked out of voicemail abroad - need PIN?

Sorry it's still an issue. 

We can certainly help from here, I'll just need to pop you a personal message and we get can the ball rolling. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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adrian507
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Re: Locked out of voicemail abroad - need PIN?

I too have the same problem, i.e. being asked for a PIN number that I never set when abroad. I have never been asked for one before and had not set one up in the UK before I left. Can someone from Virgin please contact me and sort this out? Thanks.

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