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Locked out of voicemail abroad - PIN reset?

I have a voicemail but when I try to access it I am asked for my PIN. I don't remember setting a PIN but tried the two most likely numbers and have "temporarily" locked myself out of voicemail.

1) How long does the lock last? Can I unlock it from the web?

2) I've read both that there definitely is and definitely isn't a default PIN (7890) - is there? How do I set my PIN? 

I would rather do everything from the web if possible as I have free WifI here but calling customer services will cost me £1/minute from Turkey and I don't have much credit left.

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Re: Locked out of voicemail abroad - PIN reset?

There is no default pin ☹️

Usual is to ring voicemail and set a pin while in UK before going away.

Ringing CS would most probably be a costly fruitless experience, only hope I see is that one of the Forum Team here may respond (a few days) and offer to set a temporary pin for you.

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Re: Locked out of voicemail abroad - PIN reset?

Hello higgo,

 

 

Sorry to hear that, I will look into this for you, I am going to send you a private message if you can reply I can get that sorted.

 

Thanks Joe_F

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Re: Locked out of voicemail abroad - PIN reset?

Thanks Joe_F,

All sorted now. The message waiting for me was, of course, completely unimportant but I wouldn't have known that unless I'd been able to get to it.

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Re: Locked out of voicemail abroad - PIN reset?

I will be sure to feed that back for you Higgo ^JF

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Re: Locked out of voicemail abroad - PIN reset?

Im in Lanzarote & Iv'e recieved some voicemails & I think they are from my airline.

My voicemail keeps asking for a pin, which I haven't got set on my phone.

Can anyone help please?

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Re: Locked out of voicemail abroad - PIN reset?

Hi mikey22,

 

Thank you for your post and welcome to the community. 

 

Our apologies for any inconvenience with this. If the voicemail is asking for a pin then it would have one. 

 

While I won't be able to find out what this is, I should be able to change this so you can access your voicemails. 

 

I will private message you now so I can help with this. 

 

^Martin 

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