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Graysilk
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Locked out of voice mail

I currently in Australia and received a notification from virgin that my voicemail account has been locked.

How can this be reset?

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Johnboy5
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Re: Locked out of voice mail

Due to your location, it could be difficult.

Log on to your online account, and from their choose Your plan and device, then, manage my services and you should see the Voice Mail option.

If its off, then switching it on won't help as the update is only transmitted through the UK network and not overseas. This means that sadly until the handset returns to the UK you'll remain without VM
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