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Locked out of Voicemail

Kiara
Joining in

What do I do? I've been locked out of my voicemail due to a PIN I never created! 

I'm away for months, it's not a case of phoning a free number or waiting until I get back, can anyone help with this??

Is there noe service that can unblock this while abroad?

2 REPLIES 2

Paul_DN
Forum Team
Forum Team

Hi Kia,

Thank you for reaching out to us in our community and welcome, sorry to hear you are unable to access Voicemail while Roaming due to not having as pin, this is something you are meant to set up before you leave the UK.

I will be more than happy to reset this for you, I will send you an invite into a private chat so I can clear security and arrange this for you, once received please click on the purple envelope to accept.

Regards

Paul.

 

Paul_DN
Forum Team
Forum Team

Hi Kiara,

Thank you for joining me in a private chat and for clearing security, I have now reset the voicemail pin as advised, please change this as soon as received, if you do need any further help please reach back out, if you are Roaming please remember to set up a Voicemail pin first Via you Mobile Online Account.

Regards

Paul.