Virgin Media Community

[daveyt]

I'm locked out of my Virgin voice mail abroad and cannot access anything to reset my PIN on here or via phone please help

[Hayley_S]

Hello @daveyt,

Welcome, thanks for posting.

I am sorry for the issue with your Voicemail.

I will send you a private message now, please look out for a purple envelope.

Many thanks,

[462Lelly]

Locked out of voicemail abroad as didn’t set a pin.  Please help. Thanks

[Hayley_S]

Hello @462Lelly,

Welcome! Thanks for joining the thread.

We do normally recommend you create your own post, to avoid confusion.

However as this is your first response on here, I will help you from here.

I am sorry that you are unable to access your Voicemail, I will send you a private message now so I can help asap.

Please look out for a purple envelope, at the top right of the page.

Many thanks,

[Hayley_S]

Hello @462Lelly,

Thanks for joining me in a private chat, I am glad I was able to help you with this.

I hope you have a lovely rest of the day.

If you ever need us again, please do not hesitate to make a post, then we will be here to help you.

Many thanks,