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Shellhill1
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Message 1 of 8
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Lifetime discount

Hi

 I am looking to buy a new contract phone with virgin , found the deal I like and when I go to commit to the payment it suddenly says lifetime discount £15 

does this mean I will get a £15 discount every month on the advertised contract amount ???

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Very Insightful Person
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Message 2 of 8
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Re: Lifetime discount

until you change contract, package or anything else.
its the lifetime of the contract, not the customer

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Shellhill1
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Re: Lifetime discount

Thanks , the price says £44.50 a month before the discount but doesn’t say anywhere that it will then be £15 a month less 

 

just checking if you know if this will come off the £44.50 or if the £44.50 is after the discount ??

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ninjaef
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Re: Lifetime discount

That's because you get billed £44.50. That's the price. However, in the invoice you will have "Discounts applied" line of £15 and the net amount will be £29.50. But on your invoices the Plan will show £44.50 and in the app , same , your plan with show monthly amount to be £44.50.

Most operators work like this.
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teabag
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Message 5 of 8
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Re: Lifetime discount

Could you post what phone and plan it is you are looking at, so we can check.

When I go through for say a iPhone XR with the 100GB plan on promotion - it shows me the reduced price of £33 not full price of £48.

Screenshot_20190809-104057.png

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Shellhill1
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Message 6 of 8
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Re: Lifetime discount

Hi it’s that deal but over 24 months (£33 is 36 months )

thanks for your help  

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teabag
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Message 7 of 8
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Re: Lifetime discount

£44.50 is the price including the £15 discount you will be paying, £59.50 would be full price as shown in screenshot below

Screenshot_20190809-104752.png

 

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Shellhill1
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Re: Lifetime discount

Brilliant thank u so much for clarifying it ! 

Thansk 

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