Menu
Reply
JH120
  • 2
  • 0
  • 0
Joining in
135 Views
Message 1 of 4
Flag for a moderator

Legit number is not recognised

I have just started getting a couple of numbers not recognised yesterday, which I didn't think too much of as I thought there maybe a temporary network issue. My wife has recently had a replacement SIM card from O2 and worked fine when she installed it 2 days ago, but now it's not recognising that either. She calls me fine but I can't return her call. We have both restarted the phones but it's not resolved the issue. Any ideas?

0 Kudos
Reply
enlli
  • 7.68K
  • 1.22K
  • 2.18K
Very Insightful Person
Very Insightful Person
123 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Legit number is not recognised

They have announced network issues

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

JH120
  • 2
  • 0
  • 0
Joining in
81 Views
Message 3 of 4
Flag for a moderator

Re: Legit number is not recognised

Muchas gracias

0 Kudos
Reply
Gareth_L
  • 7.25K
  • 434
  • 818
Forum Team
Forum Team
67 Views
Message 4 of 4
Flag for a moderator

Re: Legit number is not recognised

Hello JH120

Thanks for your post 

We are sorry you are getting the error message 

It is something we are fully aware of and are looking to fix as soon as we can

The current fix time for this is 03/08/21 

And this is under the reference number P010700124

Gareth_L

0 Kudos
Reply