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Left virgin mobile but money has been taken from my account

JGladdy
Tuning in

on ‎23-06-2022 22:35

i left virgin last month. Paid all the money off that was owed on my phone and you’ve taken money from my account 

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John_GS
Forum Team
Forum Team

on ‎24-06-2022 08:54

Hi JGladdy,

Thanks for posting. Sorry to hear of this. Is this money taken for the tariff on the account rather than the handset loan?

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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