Appalling customer service. I need PAC code but virgin site telling me not available! Been customer since Virgin started & now they are just robbing people as its so difficult to cancel anything. Desperate to leave . I just need pac code.
Thank you for your post and welcome to the community.
I'm very sorry to hear you're looking to leave us.
If you check out this link it will provide information on how to get your PAC code: https://www.virginmedia.com/help/keep-my-number#mobile-number