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Bobby2019
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Leaving sim only deal.

Please help me...

I have changed provider and did receive the PAC from Virgin,will this automatically close my account?

I would have though I would have had some sort of communication from Virgin...but other than the PAC....nothing at all...

I have cancelled the direct debit with my bank.

I

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BenMcr
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Re: Leaving sim only deal.

Yes, using a PAC will close the Virgin Mobile account for the number you're Switching. But that won't happen until you give it to your new provider and the Switching process has completed.
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I work for Virgin Media - but all opinions posted here are my own
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Bobby2019
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Re: Leaving sim only deal.

  • Thanks for that...
  • I have completed the switch today,but still no Comms from Virgin
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enlli
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Re: Leaving sim only deal.

Cancelling your direct debit is not a good idea in case there are some small unbilled charges to go through. I usually recommend one month after the closure of the account.

When you PAC it is unusual to hear anything from the network you are leaving.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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