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Leaving contract within 14 day period

Hi,

I have phoned up customer services and have ended my contract within the 14 day cooling off period and have been given a PAC. The advisor said I had to use the PAC within 2 days - does this mean I would then get charged £8 for the next billing cycle?

Just concerned that if I don’t PAC within 2 days I then get locked into the contract!

Advice appreciated!

Thanks

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Re: Leaving contract within 14 day period

Hi ps2mint

 

Thanks for posting. 

 

If you've activated the CSG period, the number will be turned into pay as you go and then we'd give you the PAC number. This would be to remove the charges on the account. You'd have 30 days to use the PAC code.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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