Hi all i have tried calling both parents off my phone and it has gone to voicemail and said I don’t have enough credit to make these calls even though I have unlimited calls and texts on my plan
Also, when I receive some texts and calls it comes up with their number rather then the number they are saved as in my contacts
Any help or advice will be appreciated whether this is a virgin media issue or a personal issue
H Chlo1999, thanks for the message and this should not be happening, can you confirm that there is no overdue balance and there is an active direct debit set up? Can you perform a network search to see if anything changes? ^Chris.