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Keeping my Old Number

Joining in


Today I switched over to Virgin Mobile 30 Day SIM plan from a different provider. I wanted to keep my old number so I gave the PAC code from my previous mobile provider.

After purchasing the plan I saw that I cannot switch numbers while abroad. I am currently abroad, and wont be returning to the UK for another 3 months. Is there any way around this issue? I need to keep my phone number as it is attached to my banking etc. and I do not want to have to stay with my old provider until I return. 



Very Insightful Person
Very Insightful Person

No way round I'm afraid. Both SIM cards need to be in UK for the swap to take place

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Forum Team
Forum Team

Hi @etgoodie 


Thanks for posting on our community forum and a big warm welcome with this being your first post here.


I'll drop you a private message now to confirm some more details and check on this for you, please keep an eye on your inbox for a message from myself.



Forum Team

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