Virgin Media Community

[SewIKnit2]

Hi, sorry not very technical minded!

please, I am getting a new mobile phone from VM to replace old VM mobile, I wish to keep my current number and said this at time however I am not clear in order to continue with number 

a/ re use my old sim from current phone

b/ use new sim from brand new mobile

thanks.  Sue 

[BenMcr]

If you're getting an upgrade to your phone on your existing number you don't normally get a new SIM. Instead you reuse your existing SIM in the new device.

[SewIKnit2]

Thank you very much, put my mind at rest, waiting new phones due today I will look out.  Sue

[Carley_S]

Hi @SewIKnit2

Welcome to the community. 

Glad to hear our VIP member @BenMcr, has helped eased your concern and answer your queries. Please do not hesitate to contact us again if you have any further question or concerns, we'll be here to help if needed. 

Thanks @BenMcr 🙂