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markmcg
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Keep existing mobile number from another provider?

Hi,

I have a VM SIM as part of my TV/BB/Phone contract.  My existing mobile contract from another provider is due to end soon.

Can I cancel this contract & use the VM SIM, BUT keeping my old number??

TIA

Mark

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Aaron2
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Re: Keep existing mobile number from another provider?

Yeah this is possible, you can get your PAC code from your other supplier and then call up Virgin Mobile on 789 from your Virgin sim, speak to an agent, give them the PAC and they'll start the process. Once submitted it can cause a brief 24 hour period of instability when switching so ensure you have some form of backup in case of an emergency such as landline.


** I work for VirginMedia but all opinions posted here are my own.
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markmcg
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Re: Keep existing mobile number from another provider?

Many thanks,

I have never changed provider before (old-fashioned), always had the same one 😐

Will check that out...thx 🙂

regards,

Mark

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markmcg
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Re: Keep existing mobile number from another provider?

I was waiting until my previous contract was ending (so I received to payment penalties).

Have just transferred now to VM mobile...transition was rather painless 🙂

Many thanks,

Mark

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Akua_A
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Re: Keep existing mobile number from another provider?

Hi @markmcg,

 

Glad to hear you were able to process this with our team. Please do not hesitate to contact us if you need any further help.

 

Thanks, 

Akua_A
Forum Team



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