Hi My phone said storage almost full within 6 months and now a year into a 2 year contract it is full and not updating. I have very little extras on the phone. It is all the samsung / virgin updates. I believe they sold me a phone unfit for purpose as I am not techy. I called but I just get put on hold and passed about, told to delete my emails which seems nonsensical, they even put me through to samsung who cut me off as nothing to do with them. They sent me to carphone warehouse...again they said nothing to do with them. After half a day on the phone last time I dont want to call again. What can I do? I believe the phone cannot support their own updates. Many thanks.