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Parktool
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Just transferred my number over to Virgin and the Mobile Data / 4G not working?

I've just transferred my number over to Virgin and the Mobile Data / 4G is not working? I have an iPhone 11.

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DJ_Shadow1966
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Re: Just transferred my number over to Virgin and the Mobile Data / 4G not working?

Hello

The APN settings need to be entered here us a guide https://devicesupport.virginmedia.com/customer/device/Apple/iPhone11/scenario/check-internet-setting...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Parktool
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Re: Just transferred my number over to Virgin and the Mobile Data / 4G not working?

626064DC-8547-4F7E-94D2-97E5029B3005.jpeg

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Parktool
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Re: Just transferred my number over to Virgin and the Mobile Data / 4G not working?

The setting fields are different on my iPhone 11, see picture. I’ve tried a few combinations with the settings but no luck?

I also can’t find how to change / check the message centre number?

i have a new purple sim.

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DJ_Shadow1966
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Re: Just transferred my number over to Virgin and the Mobile Data / 4G not working?

Hello

There is another way of doing it send a text ALL to 789922

Regards Mike

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Parktool
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Re: Just transferred my number over to Virgin and the Mobile Data / 4G not working?

Unfortunately that message is failing to send?

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Parktool
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Re: Just transferred my number over to Virgin and the Mobile Data / 4G not working?

Thanks for the help, eventually got through to Virgin on the phone - account had restrictions on it but now sorted

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