Showing results for 
Search instead for 
Did you mean: 

Just arrived in Turkey and can’t use texts or call. All instructions are for what to do before you leave!

Joining in

What can do to enable calls & texts once I’m in Turkey. 


Forum Team
Forum Team

HI Lindajbrady, 

Welcome to the Community and thank you for getting in touch. 

I am very sorry to hear you are having problems using your mobile service whilst in Turkey. 

Can you please confirm if you activated roaming prior to leaving the UK?

Did you receive a text message from us when you arrived?





I did get a text when I arrived in Turkey but I didn’t activate anything before I left home. 

Very Insightful Person
Very Insightful Person

Check that roaming is turned on and International Call barring is off via your account.

Also check you have not got a low spend cap as calls and text are chargeable 

Calls £1 pm text 50p


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks