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Festu
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Italy no network

My network is not working.

the first tweet was fine, for some reason is not working anymore.

 

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Natalie_L
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Re: Italy no network

Hi Festu, 

 

Welcome to the Community and thank you for posting. 

 

I am very sorry to hear you are experiencing issues with the service. 

 

Are you experiencing issues when making calls and sending texts or is the problem just when using data?

Does your handset show connected to a network at all and have you attempted a reboot since this issue started? 

 

Let us know and we will be happy to help. 

 

Thanks 

 

 

 

 

Nat
Festu
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Re: Italy no network

Are you experiencing issues when making calls and sending texts or is the problem just when using data?

I cannot make calls or send texts as there is no network.

Does your handset show connected to a network at all and have you attempted a reboot since this issue started?

Yes, my mobile phone does not connect to the network at all. I have also rebooted my phone with no success .

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Festu
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Message 4 of 6
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Re: Italy no network

Are you experiencing issues when making calls and sending texts or is the problem just when using data?

I cannot make calls or send texts as there is no network.

Does your handset show connected to a network at all and have you attempted a reboot since this issue started?

Yes, my mobile phone does not connect to the network at all. I have also rebooted my phone with no success .

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enlli
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Re: Italy no network

Is it an iPhone?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Corey_C
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Re: Italy no network

Thanks for your reply, Festu, I've sent you a private message to confirm your mobile account details so we can take a close look at your settings and service.

 

Cheers,

Corey C

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