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moiedahhmed
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Issue with virgin mobile sim

Hi,

I have received a mobile sim from virgin and i transferred my number from EE to the new virgin mobile. I can make calls and send messages but i cannot receive any calls or messages.

Please can you fix this issue asap.

Thanks

Moied

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David_Bn
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Re: Issue with virgin mobile sim

Good Morning moiedahhmed,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been unable to receive calls or text messages since transferring your number over from EE.

 

Can you tell me if this issue is on going or if this has been resolved?

 

Kindest regards,

 

David_Bn

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