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Issue using transferred mobile number

GaryB95
Just joined

on ‎22-12-2022 21:00

I moved over from Tesco Mobile last month and brought my number with me. I had the PAC code and everything and my account on here shows my transferred number. However, my phone has just told me I'm unable to use my transferred number anymore and the only number I can see is the one that came with the new SIM.

Can I please get assistance on sorting this? I have an iPhone XR

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2 REPLIES 2

acdeag
Up to speed

on ‎23-12-2022 08:26

If you make a call whet number does it appear to come from?

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Gareth_L
Forum Team
Forum Team

on ‎23-12-2022 08:30

Hello GaryB95.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with your ported number.
Are you able to make and receive calls okay?

Gareth_L
 

 

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