Virgin Media Community

[helenkrs]

I've received a message from thanks@virginmobile.com. Allegedly, I've won something, but I'm concerned that it's a phishing scam. Could you please help? I've taken a screenshot of the email but I don't know how to attach it

[Client62]

You can paste a picture into this thread or use the threads camera icon to insert a picture from a file.

[helenkrs]

• Here we go...

•  

[newapollo]

Hi @helenkrs 

You need to remove your email address from the picture and post it again.

If the picture had been approved it would have left you open to your email address possibly being picked up by spambots and webcrawlers.

[John_GS]

Hi @helenkrs 

Thanks for posting and welcome to the community.

It does from what you've said sound like a scam email.

Please see here 👉 https://www.virginmedia.com/help/security/dealing-with-fraudulent-calls-and-vishing - this should also help but if you're not sure still, do send the photo without the email address. 

Best wishes.

[helenkrs]

Thank you. It was really daft of me to post the picture before I'd removed my email. Here's the amended picture 

 

[Matthew_ML]

Thank you, this 100%  a scam email.

I would delete this and block the sender from sending anything else.

You can also set rules up to stop these type of emails from entering your main inbox. Thanks 

[helenkrs]

Thank you. The sender is now blocked