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Is there anyone experiencing slow data speed?

Tuning in

Im haveing an issue for the last 2 months which is i've got outrageously slow mobile data speeds in my area. I used to have around 50mbps download and im strugeling to reach 2mbps for the last 2 months. I first thought it was because of serviceing in ny area but for 2 months?

Any help would be appriciated





Very Insightful Person
Very Insightful Person

It could be that you've switched to o2 from Vodafone/EE as your provider of virgin mobile.


I found my o2 signal much stronger indoors but data speed slower 

So how do i switch back to vodafone/ee?

Hi @MugenGT


Thank you for your post and welcome to our community.


I am sorry to hear about the issues you are having with your phone signal at the moment.


I will send you a private message so we can check everything on our side for you.


Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

Vikki - Forum Team

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Trouble shooter

@MugenGT wrote:

So how do i switch back to vodafone/ee?

You'd have to cancel Virgin Mobile and get a Vodafone or EE SIM. 

Virgin Mobile is moving all customers to O2 and for many people that's a slow and congested network.