cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a way to stop outgoing international calls?

eshonbela
Joining in

Hi all, I am new to Virgin Plus (currently has a postpaid BYOD plan). Previously with Freedom prepaid, I was able to turn off outgoing international calls so that I wouldn't by accident call a US number and get charged for international calls.

With Virgin, is there a way to disable outgoing international calls so that I wouldn't accidentally call a US or another international number? I Googled this, and don't seem to find a way to do this, but I thought I'd ask.

Thank you.

1 REPLY 1

Jodi_S
Forum Team
Forum Team

Hi eshonbela,

A warm welcome and thanks for posting on our community forums. If you have already migrated over to our O2 network, you will need to contact them to stop international calls being made on your plan.

You can use the link here https://origin-dwww.perf.ref.o2.co.uk/contactus

Alternatively, if you still on the Virgin network you can change this though your online account using the link here virg.in/youracc

Kind regards Jodi.