on 22-09-2023 12:34
Hi all, I am new to Virgin Plus (currently has a postpaid BYOD plan). Previously with Freedom prepaid, I was able to turn off outgoing international calls so that I wouldn't by accident call a US number and get charged for international calls.
With Virgin, is there a way to disable outgoing international calls so that I wouldn't accidentally call a US or another international number? I Googled this, and don't seem to find a way to do this, but I thought I'd ask.
Thank you.
on 22-09-2023 12:57
Hi eshonbela,
A warm welcome and thanks for posting on our community forums. If you have already migrated over to our O2 network, you will need to contact them to stop international calls being made on your plan.
You can use the link here https://origin-dwww.perf.ref.o2.co.uk/contactus
Alternatively, if you still on the Virgin network you can change this though your online account using the link here virg.in/youracc
Kind regards Jodi.