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Is the web login offline?

I am unable to make a payment to renew my service. I can load the virgin mobile web site (on PC) but any time I try to login I just get a perpetual spinning circle that never times out. It's been like this all day. I've tried 3 different browsers. For several months, the My Virgin mobile app has been refreshing a blank page after entering credit card details when trying to pay via mobile. I feel like they're trying to push me away to another carrier. Is it possible to port my number to another carrier while my account is in unpaid status?
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Very Insightful Person
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Re: Is the web login offline?

Just checked mine from my phone browser OK

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