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Is my phone insured

My contract is for 3 years including a phone. Phone is broken. How can I find out if it is insured? Can Virgin send me a new one?

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Re: Is my phone insured

Hello

You can make a claim yourself have a look at https://www.virginmedia.com/help/virgin-media-protect-faqs

Just to note that before the insurance will send a replacement phone they would need you to send the phone to them for assessment to see if can be repaired.

Regards Mike

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