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Iphone 12 Pro Delays

Hi,

Its coming to a month since I ordered the iphone 12 pro and airpods.

No song of them and very little to no updates.

I waited 8 hrs today on their msg service and no one responded.

I tweeted them, and no one reponded.

I emailed a complaint last week and guess what, no one responded.

Im assuming others having the same issue too.

I understand sometimes there can be delays etc, but at least keep customers updated and explain why you are experiencing delays.

I appreciate the £25 voucher, but you could have explained whats going on and what we can anticipate.

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