on 04-08-2022 12:37
I am having a nightmare!! My step dads phone has randomly come up with invalid SIM. We've tried to call but as he can't remember his password they won't speak to us. Has no log in online as doesn't have internet. I tried to do this at my house, says it will send a pin code to phone...phone doesn't work!! Spoke to people on chat who promise to help then don't HELP!!
on 04-08-2022 12:44
Hi @Dowelly22
Thanks for posting and welcome to the community. Sorry to hear your step Dad is having issues with his SIM. I'll pop you a PM now to assist further.
Best,
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on 05-08-2022 14:34
Hi @Dowelly22
Thanks for joining me on PM. Just to update the thread, we've discussed asking the account holder to make a post on here and we can assist further.
Kind regards,
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on 05-08-2022 14:45
Brian here
on 05-08-2022 14:48
Hello Brian1939
Thanks for messaging
I'll send you a PM over now.
Kind regards,
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on 05-08-2022 15:06
Haven't received one yet
on 05-08-2022 15:19
If you check the purple envelope it's there 🙂
Best
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