I have a received a new SIM card, with instructions to start using it as my current one will be discontinued. I have inserted it but I get the error message SIM invalid. I have tried phoning and messaging virgin but get absolutely nowhere. Any helps would be gratefully received. Thanks
Hi Garh, thanks for getting in touch - sorry for the delayed reponse.
I'm also sorry to hear you've encountered this problem with your replacement SIM. In case it's something you still need help with now - I will get in touch via Pm and will help as best I can from there.