Internet speed slow

[Kaleem71]

My internet mobile data has been so slow.. using virgin mobile under vodaphone never had an issue. Now since using o2 internet data extremly slow. Absolutly frustrating!!

[rehmanr]

I am with o2 proper for mobile, the signal is terrible in Bham, 5g is fine, but once its 4g I get < 1MB speeds to the point apps are saying no internet connection on full signal, I have to knock it down to 3g to get some decent speeds even then its slightly better.

There is apparently a mast down but its been down for 3 months with no end in sight, I have put in a request for early termination of the contract with no exits (after a little bit of fighting)

Glad to be rid.... but I will miss the Volt benefits...

This issue looks to be widespread... I think the whole network is oversubscribed and the only way to resolve this is to make 5g more common in areas... get out if you can.

Zahid

[enlli]

Yes, sadly 4G is oversubscribed in many areas. This is partly due to O2 using 800Mhz in the main. for 4G which gave them a quicker roll out but lacked bandwidth. It is also due to so many people being on O2. Three million Virgin customers added to the subscriber figures has not helped.

[Kaleem71]

Cool. So.in a nutshell its better to leave even though im 3 months into my 12 month contract? Just a complete and utter shambles.. 

[enlli]

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@Kaleem71 wrote:

Cool. So.in a nutshell its better to leave even though im 3 months into my 12 month contract? Just a complete and utter shambles.. 

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Sadly, unless you can get them to release you penalty free, it will cost.

[japitts]

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@rehmanr wrote:

I think the whole network is oversubscribed and the only way to resolve this is to make 5g more common in areas... get out if you can.

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5G is not the only fix to congestion & oversubscription.

You can add 4G spectrum just as well as adding 5G carriers.

All within the network's holdings and site-specific configs.