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Klawrance
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International text not delivered but charged

I tried to send a text to USA I checked cost was 30p per text but it didn’t deliver I only tried once to send it, then I got a text saying I had nearly rea he’d my cap of £5. It had charged me multiply times using £4.80 all at 19.07pm. As it didn’t even deliver I don’t understand 

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enlli
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Re: International text not delivered but charged

What message app are you using. Some will resend automatically if an SMS is not received 

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John_GS
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Re: International text not delivered but charged

Hi Klawrance

 

Thanks for posting and welcome to the community. My apologies for the delayed reply. 

 

Are you using a message app or anything like that?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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