Virgin Media Community

[nevandrews]

• Hi, I am in Australia and for some I explicable reason all calls have been barred, even though I have call roaming activated and international barring off on my account. I really need this sorting ASAP as I need to call people while I am here..

[enlli]

Is the spending cap you have applied to your account big enough to allow the charges.

[nevandrews]

Thanks for the reply. 

The cap was too low, but i did uncapped it. I still can't remove international call barring from the phone.. any ideas?

Thanks

[Akua_A]

Hi @nevandrews,

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have been unable to disable International call barring. To further look into this for you, I have sent you a private message. Please lookout for the purple envelope and provide a response when you can.

Thanks,