Virgin Media Community

[NickersG]

I have a Samsung A52. I am abroad and cannot receive or make international calls. I can receive texts but I cannot send them. I have checked Barring and everything is off.

[Smoggy239]

Hi NickersG,

I’ve copied a reply from a previous post about a similar problem, might be worth a try.

For Android:
Select Apps from the Home Screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Mode
Select Manual
Select International-you are done, go back to Home Screen

To Switch back when in the UK:
Select Apps from Home screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Mode
Select Automatic and go back to Home Screen

Regards,

Dave

[Alex_RM]

Hi NickersG,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having issues with your phone, Smoggy239 has offered some great help if you can give this a try?

Alex_Rm